Question 1

Which class should I book?

Accepted Answer

If you are new to pole then any class that says Beginners. If you are coming from another studio feel free to get in touch so that we can recommend a class, or you can get assessed in a mixed level class.

Question 2

Do you have an age limit?

Accepted Answer

We accept students from the age of 16 through to 70+!

Question 3

I'm nervous, & scared I'll look silly."

Accepted Answer

We all remember the nerves of our first pole class. Some students prefer to have one or two private lessons first, but you don't need to do that. We are incredibly lucky to have supportive students who will cheer you on and help you enjoy your class with us. ​ Worried that you won't be strong enough? We hear this all the time! You don't need any strength or flexibility to start pole. We adjust each exercise to suit your ability.   It won't be long until you start seeing your strength grow. You'll be wishing you started sooner.

Question 4

What do I wear/bring?

Accepted Answer

Clothing - 
You need skin grip to be able to achieve some moves, like pole sits. But we want you to feel comfortable. So regular gym gear, shorts if you feel comfortable, or leggings you can roll above your knees, and a good sports bra! Classes are barefoot or socks (with the exception of sexy pole in which we recommend you wear pole specific dance heels and kneepads).   Equipment -    Please bring a small cloth to wipe your equipment down in between use. For flex or yoga classes, we recommend bringing your own yoga mat for the more hygienic option. But we have mats available if you  prefer to use ours. We just ask that you wipe them down after use.

Question 5

How does the waiting list work?

Accepted Answer

Some of our classes can get quite busy and fill up fast. If you wish to attend a class that is full, put yourself on the waiting list.   If  a spot becomes available and you are top of the waiting list the spot will be reserved for you for 2 hours.  If you don't (or can no longer) accept it, the spot will then expire and be offered to the next person on the waitlist.

Question 6

Do you offer bulk bookings?

Accepted Answer

Yes, as well as booking single classes, you can choose to purchase a 5 or 10 class pack in 1 single payment. Just be aware that the packs have expiry dates. So make sure you read the pack information before purchasing, to make sure it's right for you.

Question 7

Can I use my class pack for both Cardiff & Newport classes

Accepted Answer

Unfortunately not. As the studios use seperate booking systems, your class pack will be for a specific location and not interchangeable.

Question 8

How do I cancel my class?

Accepted Answer

Classes must be cancelled by you through your teamup account no later than 24 hours before the start of the class. Any cancellations made later than this will be forfeited as per the T&Cs. 
Private lessons & workshops may have different cancellation policies so ensure that you read the class information thoroughly before booking.   Classes cannot be sold on or donated unless otherwise stated

Question 9

I'm running late, can I still join in?"

Accepted Answer

We have a strict policy on latecomers due to the health and safety of our students. If 5 or more minutes of the warm up are missed the you will not be allowed entry into the class and your class will be forfeited.

Question 10

What's the parking situation?

Accepted Answer

Click here for Cardiff & here for Newport parking and studio location details

Question 11

Do you have changing rooms?

Accepted Answer

In CRPD Newport, yes,   In CRPD Cardiff there isn't a dedicated changing space but the toilets are located just outside of our studio.

Question 12

Do you run parties?

Accepted Answer

Yes we do! For all your hen and birthday party needs, click here

Question 13

What about COVID?

Accepted Answer

Please click here to see our studio Covid-19 policy.

Question 14

I still have more questions

Accepted Answer

Then get in touch and ask away!

Is there parking?