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Chrome Roses Equality, Diversity and Inclusion Policy

Chrome Roses is committed to encouraging equality, diversity and inclusion among our staff and customer base where reasonably possible, including eliminating unlawful discrimination.

Our aims are;

  • for our staff and customers to be truly representative of all sections of society and for everyone at Chrome Roses to feel respected and able to give their best.

  • to advance equality of opportunity between people who share a protected characteristic and people who do not share it.

  • to foster good relations between people who share a protected characteristic and people who do not.

Chrome Roses - in providing goods and/or services and/or facilities - is also committed against unlawful discrimination of customers, visitors or the public.

Our policy’s purpose

This policy’s purpose is to:

1. Provide equality, fairness and respect for all in our workforce and customers.

2. Not unlawfully discriminate because of the Equality Act 2010 protected characteristics of:

  • age

  • disability

  • gender reassignment

  • marriage or civil partnership

  • pregnancy and maternity

  • race (including colour, nationality, and ethnic or national origin)

  • religion or belief

  • sex

  • sexual orientation


3. Oppose and avoid all forms of unlawful discrimination. This includes in:

  • pay and benefits

  • terms and conditions of employment

  • dealing with grievances and discipline

  • dismissal

  • redundancy

  • leave for parents

  • requests for flexible working

  • selection for employment, promotion, training or other developmental opportunities

Our commitments

Chrome Roses commits to:


1. Encourage equality, diversity and inclusion as they are good practice and make business sense.

2. Create an environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all are recognised and valued.

This commitment includes expecting our staff, customers and visitors to conducted themselves in a way that helps us provide equal opportunities, and prevents bullying, harassment, victimisation and unlawful discrimination.

Failure to comply with this may result in disciplinary action for staff and withdrawal of Chrome Roses services for customers. Discriminatory treatment, bullying or harassment of staff, customers or visitors will not be tolerated.

3. Take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow employees, customers, suppliers, visitors, the public and any others in the course of Chrome Roses work activities.

Such acts will be dealt with as misconduct, and appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to staff dismissal without notice and customers barred from Chrome Roses services.

Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offence.

4. Make decisions concerning staff being based on merit (apart from in any necessary and limited exemptions and exceptions allowed under the Equality Act).

5. Review employment practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law.

6. Monitor the make-up of the workforce and customer base regarding information such as age, sex, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality, diversity and inclusion, and in meeting the aims and commitments set out in the equality, diversity and inclusion policy.

Monitoring will also include assessing how the equality, diversity and inclusion policy, and any supporting policies and procedures, are working in practice, reviewing them regularly, considering and taking action to address any issues.


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